コンセプトは ”どうしたら面白くなるか?” Profit by Quality/品質でもうけなさいin English drawn & written by Isao Hirasawa
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2.4 Quality is not visible by the number of cases. Profit by Quality《Contents》
 Prologue
T.Way of thinking quality and cost
[Problem 2]

There are no feelings to which quality became good in the defective number becoming fewer by improvement. 1. Company without problem cannot profit
2. Good or bad quality is known at cost
2.1 Let’s think over the meaning of quality
2.2 Is quality "goodness"?
2.3 If quality is good, productivity is also high.
2.4 Quality is not visible by the number of cases.
2.5 Grasp quality with cost.
2.6 Level of quality control

3. 品質保証とはどういうことか?
U.Way of solution quality problem
4. Make problem solving efficient.
5. Shares a problem by visualization
6. Dig into, and get clue of solution
7. Don't take unprofitable measure
V.Consultation example of quality problem
8. Consultation example of quality problem
9. Necessary way of thinking to raise level

 Epilogue
This is an example of the company which is advancing improvement-in-quality activity comparatively eagerly.
The subsection chief and leader of the spot are satisfied with the activity cleared favorably of the target.
Communication with a subordinate is also active and the mood in the workplace is not bad.

Nevertheless, trouble of the manager who is higher than a section manager is...
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備忘録めもらんだむ・・・工事中で歯抜け状態ですが、宜しければどうぞご覧ください。
改善提案名人に挑戦! Dの問題…デリバリー/生産管理の問題について考えてみましょう
This is a typical example getting a wrong how to catch quality.
It is right that the upper graph expresses as follows.
Although the defective number may be able to be reduced, if we look for a loss of defective, quality doesn’t improve at all.

In short, they are such things.
Even if the defective number decreases, quality doesn't necessarily become good!
Because it’s quickly transposed to a numerical value when evaluating quality, it tries to use the number of fault or complaints.

Such a company…there’re quite a lot.


And most of them hold the common trouble like the example.

Some companies use the number alternatively for the reason grasp of cost is not easy, but it’s impossible that the quality improvement achieves the success with an actual feeling
as far as they use a number evaluation resignedly.



Because quality is loss (cost), the result expected will not be obtained if the evaluation index of an improvement is not cost.
far from it, advocate improvement target with cost.
It must become intense motivation.
So, we should consider how to grasp cost.

In fact, grasp of quality cost is not so difficult as it is so much worried.
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